There are many reasons we pride ourselves on being one of the leading veterinary practices in New Zealand. Service is certainly one of them. Our mission statement is the most graphic demonstration of our commitment to our clients and the welfare of their pets.
“QUALITY, AFFORDABLE CARE”
Quality is about excellent standards. It is about us performing to the best of our professional and technical capabilities. It is about us providing you and our pets with well-considered solutions to health problems. Quality is also about us ensuring you and your pets enjoy a consistent, positive experience when dealing with our team AT ALL TIMES. Quality is about us providing first class service.
Veterinary Associates has built its reputation on always charging reasonable fees for first class service. It is our ongoing commitment to maintain our fees at levels which encourage you, your family and friends to use us as a TOTAL animal health care service.
Care is what, in the end, our service is all about. Care not just as it relates to the animals we treat, but in our attitude to our whole business and our attitude to you, our client. We care about every detail of our operation and your satisfaction. We care about the very special responsibility placed in us to look after you and your pets. We care about providing an environment that is healthy, pleasing and puts everyone who deals with us at ease. We care about providing the best possible care modern veterinary science can offer at reasonable and affordable rates.